Terms & Conditions for Alta Dc LLC

Effective Date: May 5, 2026

By accessing or using our services, you agree to the following Terms & Conditions.

1. Program Description

Alta Dc LLC provides home remodeling and design services. Our messaging program is designed to:

Send appointment confirmations and reminders

Respond to service inquiries

Provide updates regarding ongoing projects

Send promotional offers (only with consent)

This program is intended to ensure optimal customer support and communication.

2. SMS Terms of Service

By opting into our messaging program, you agree to receive SMS messages from Alta Dc LLC.

Opt-Out Instructions (MANDATORY)

You can cancel the SMS service at any time. Just text "STOP" to 1-206-773-7361. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

Help Instructions (MANDATORY)

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.

Message Frequency & Rates (MANDATORY)

Message and data rates may apply. Message frequency varies based on your interactions with our service.

Carrier Liability (MANDATORY)

Carriers are not liable for delayed or undelivered messages.

3. User Responsibilities

By using our services, you agree:

To provide accurate and truthful information

To use our services for lawful purposes only

4. Age Requirement

By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

5. Privacy Policy

Your use of our messaging program is also governed by our Privacy Policy.

6. Limitation of Liability

Alta Dc LLC shall not be held liable for any damages resulting from:

Service delays

Communication errors

Third-party service interruptions

7. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted with a revised effective date.

8. Contact Information (TRIPLE MATCH REQUIRED)

Alta Dc LLC

500 SE Everett Mall Way, Unit 205B
Everett, WA 98208

Privacy Policy for Alta Dc LLC

Effective Date: May 5, 2026

Alta Dc LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or opt into our services.

1. Information We Collect

We may collect the following information when you use our website or services:

Name

Email address

Phone number

Project details or service inquiries

Any other information you voluntarily provide

2. How We Use Your Information

We use the information we collect to:

Schedule and confirm appointments

Schedule and confirm appointments

Respond to inquiries and customer support requests

Provide information about our services

Improve our website and customer experience

3. SMS Communication & Consent

By providing your phone number and opting in, you consent to receive text messages from Alta Dc LLC, including:

Appointment confirmations and reminders

Responses to service inquiries

Occasional promotional offers (if marketing consent is provided)

Message frequency varies. Message and data rates may apply.

4. Non-Sharing Clause (MANDATORY)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes the use of SSL encryption and secure data storage systems.

6. Age Restrictions

By using our website and opting into our services, you represent that you are at least 18 years of age.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

7. Your Rights & Choices

You may opt out of receiving SMS messages at any time by replying:

STOP to unsubscribe

HELP for assistance

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

9. Contact Information (TRIPLE MATCH REQUIRED)

Alta Dc LLC

500 SE Everett Mall Way, Unit 205B
Everett, WA 98208